Client satisfaction surveys 2021

• Help that actually helps.  

• I think Theresa and Brianna are extremely adept and knowledgeable in their respective areas of expertise. Very interpersonal and professional.  

• Theresa runs a top-notch practice. You will feel supported, welcome, and important.  

• They worked around my schedule for appointments.  

• Theresa and her team are exceptional.  

• It is a safe, open process. The techniques are confidently performed and explained, if necessary.  

• it truly was so helpful with my mental health and the whole entire environment just felt so safe and calming.  

• Michele was encouraging. I felt heard when I was in her care. Neurofeedback therapy drastically improved my mental health.  

• It’s been very helpful and eye opening. I’ve had different therapy experiences, and this is one of the good ones so thank you.  

• Michele was very knowledgeable and worked great with our son. I have seen improvement in his quick temper and anger.  

• Staff is well trained and if it’s not a good fit they will help you find someone who is a good fit.  

• Wonderful professional practitioners!  

• I feel very safe, listened to, supported, yet challenged. It’s about the steps taken no matter how big they are!  

• Joy has been an absolute pleasure to work with, even when the work has been incredibly difficult.  

• Very supportive and effective practices.  

• Sound clinical counseling with spiritual emphasis to the degree that the client wants.  

• I always felt listened to. The providers took time to connect with me outside of session when I needed to talk also.  

• My experience was great, help me through several things. 

• I felt safe, that I could let myself be heard, seen, and known, that I would be treated empathically and as the worthy being I am and am trying to grow to accept and own more and more.  

• Joy was a wonderful therapist and really made my son feel comfortable.   

• Therapy helped me be who I am today.  

• I have recommended people for treatment. The difference in my life after Neurofeedback has been phenomenal. Life hasn't gotten any easier, but I feel I have the tools to deal with things better.  

• Personal and accurate notes/memory with added professionalism, demonstrated knowledge in a variety of ways, very adaptive to current needs.  

• Neurofeedback has allowed me to access, observe, and change unhelpful neural patterns relatively quickly.  

• KCNPI offers an opportunity for significant improvement in one’s cognitive and emotional health and the benefits for neurofeedback can be immediate and aggregate over time.  

• Felt safe and heard of the first time ever! Even as prior military with PTSD.  

• Joy is compassionate and cares, will listen and help.  

• Couples counseling went well with no issues.  

• Relaxing and informative. Joy was very easy to talk to. I enjoy the time.  

• I am so thankful I found Theresa. She has helped change my life for the better!  

• Enjoyed the experience!  

• We have been very pleased with our experiences and have recommended their services.  

• Brianna is amazing. Really professional.  

• Michelle is a wonderful therapist. She made my treatments as comfortable as possible and always explained what she was going to do and why.  

• My experience here has been life changing.  

• Joy is a wonderful and insightful provider. She is warm and welcoming. The progress I have made while working with Joy has been incredible. She really focuses on having a safe environment and making sure that I am comfortable. Her insight challenges me and keeps me critically thinking about my journey. She also allows for a huge learning experience for me, there is always a why or an explanation for a way we might go about tackling something.  

• My Neurofeedback sessions with were a highlight of my week! I have recommended KCNPI to others. I am planning to return for the 'next-level' neurofeedback. Thank all of you so much for providing these much-needed services.  

• I would highly recommend neurofeedback and KCNPI for anyone suffering from migraines. 

• I've been in and out of talk therapy for almost 30 years, I really think neurofeedback helped in a profound way.

•  I really appreciated Joy's approach to our sessions and coordination with my other therapist. 

• The care and compassion I've received at KCNPI are second to none. If you want to experience a journey to wholeness with a trusted guide, then this is the place for you. 

• Great people providing a great service to the community.

• Theresa is great. 

• Excellent service; excellent staff. My brain activity was enhanced; hence, I am much more efficient and effective at what I do! 

• Michele is awesome!

• Everything is super good; Joy is  very kind and welcoming.

• Keep doing what you are doing.

• Paige does a great job!

• We were very satisfied with the services we were given.

• Theresa is always wonderful!

• Joy is easy to talk to pleasant and reassuring. very thorough in explaining the process and settings expectations. I highly recommend her. 

• They are totally dedicated to their patients; total professionals; experts offering the best treatment and achieve great results; If a vet needs help, they get it done. 

• Keep on doing what you're doing, it's working! 

• Theresa is awesome!

• Neurofeedback works! Our experience was encouraging, personal and beneficial. 

• It was an excellent alternative to drug protocols for treating ADHD.

• Brianna's super.

• The services I have received have tremendously help me manage the symptoms I was experiencing with PTSD. 

• Joy has been an absolutely, steadfast advocate in my process.

• Kind, caring, helpful providers and staff. 

• I had no idea that neurofeedback could work like it did. 

• Michele is wonderful. Neurofeedback is safe and effective. 

• We appreciate all the assistance.

• I've had nothing but positive experiences there. 

• We are truly appreciative of our time with Theresa. Her passion to help and offer cutting edge and classical treatment options is wonderful. 

• It can be difficult to tell if neurofeedback is actually working, so it is important to talk and get feedback from your counselor as well. 

• Brianna is the best.

• Felt like they really listened to what we hoped to gain from their services. 

•  It is a a nice comforting place and there are many people who are kind and more than willing to help. 

• To be open minded and consider looking into mental health as part of their everyday health.

• Theresa is amazing, caring, authentic, and genuine; there's no doubt that she cares for her clients.

• I have recommended Neurofeedback and also Joy Martin to others. She was truly a JOY!

• We love this place and everyone we have engaged with. 

• It was also a good talking therapy, not just Neurofeedback therapy. Joy was very attentive and helped me work out things happening in my life that day. 

• It's amazing! I'm willing to drive 4 hours for sessions.

• They work as a team. If first one isn’t a right fit, they will find someone who is.

•  The incredible wonder of Neurofeedback! Joy didn't explicitly say it, but she implied that things might get worse before they got better.

• This place has done such great things for my life and mind! 

• This approach was way less painful than cognitive processing or exposure therapy. It helped even for things that I was not able to talk about.

• I liked that I could actually see my brain waves on a chart. That went a long way to help me feel validated that I wasn’t having trouble because I had some moral failing but because my brain was changed by trauma. Since starting treatment here this is the first time that I have felt understood and the first time I felt like I was able to understand and forgive myself for not being perfect. The fact that Lisa took some time to explain it to my wife has been nothing short of miraculous. Lisa was able to translate what was happening to me in a language that my wife could understand why spontaneous recovery isn’t a realistic expectation. 

• Theresa has been great! The standard therapy in conjunction with the neurofeedback has really helped me over the past couple years. When I began seeing Theresa, I was dealing with a heavy load of problems- marital problems, work performance, memory and other cognitive issues, depression, anxiety, confidence loss, and sleep issues. In retrospect, without Theresa and the neurofeedback I cannot imagine where I would be right now. I am so grateful!   

• I very much appreciate the feeling of the practitioners being personally involved in my welfare  

• I frequently recommend Theresa- she has been so helpful to my daughter and family! Theresa is a wonderful listener and counselor.   

• I rarely recommend anything to anyone, but KCNPI, I would recommend on a weekly basis! Your work improves lives! I have seen it in my own and the lives of people I have recommended it to.   

• Neurofeedback has changed my life! I am grateful for being able to receive a healing technique that has helped heal and calm my anxiety, stress, and PTSD issues. Brianna has done a wonderful job holding space for healing and helping me understand the benefits of neurofeedback and how neurofeedback changes the brain. Thank you so much for providing such a wonderful service in Kansas City!  

• This has made such a positive difference in my life! I have seen improvement and feel better!   

• Michele is very knowledgeable and friendly. The process is fascinating!   

• Passionate people looking to help people heal! I would highly recommend KCNPI if you're looking to speed up your healing process.   

• Neurofeedback is an amazing tool toward healing. It's a fascinating process and helps one realize the potential of our brains. I have been able to drop all medications I previously took and feel my mind is more clear as well.   

•  The healing powers of neurofeedback are amazing! The entire process is fascinating. I would definitely recommend to others!   

• I highly recommend KCNPI! Neurofeedback has helped me think more clearly and maintain a sense of calm that I didn't have before.